Pre-sales promotion and refund policy COVID-19

Advance booking

From October 1 to November 30, 2020, we will again be offering the advance sale campaign as in previous years.
Get your winter season tickets or annual subscriptions and choose between a 10% voucher worth the winter season ticket or the summer 2021 free of charge.

Refund policy COVID-19

If, due to the COVID-19 situation, a cessation of operations is ordered by the federal government or canton, we will grant the following credits when purchasing seasonal or annual subscriptions:

 

Initial situation credit note
No opening of the ski area 100%
Closure decision until 31.12.2020 80%
Closure decision until 31.01.2021 50%
Closing decision until 28.02.2021 30%
Closure decision after 28.02.2021 No more credit

 

The following regulations apply:

  • The claim can be made in the form of a voucher (valid for 5 years) or in cash.
  • The credit is calculated on the purchase price actually paid. (without KeyCard deposit)
  • The credit for annual subscriptions is only made on the portion of the winter subscription.
  • The credit can be collected on site (cash payment).
  • Vouchers can be picked up personally or sent by mail.
  • If bank details are provided, the credit can also be transferred via e-banking.
  • In the event of closure, customers are asked to inform us by e-mail, telephone or in person how they would like to receive a refund. The claim must be made by 31 March 2021 at the latest.

The rates can be found here.

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