GENERAL TERMS AND CONDITIONS (GTC)
WEBSHOP LÖTSCHENTAL MARKETING AG
These terms and conditions (GTC) apply to all orders of goods through the webshop of Lötschental Marketing AG, CH-
3918 Wiler (hereafter called "LM"). These terms and conditions are subject to change.
The LM shop is only available for deliveries within Switzerland. International orders cannot be considered.
All prices are in Swiss francs and include VAT. Per delivery LMcharges a flat shipping and packaging cost to the
customer, depending on the size of the order.
All information about products and prices in the web shop of LM are non-binding. By ordering via the web shop, the
customer makes a binding offer. LM confirms the acceptance by e-mail to the customer. Only with this assumption,
a contract is closed and the customer is entitled to the delivery of the goods. Has the customer ordered goods that
are not available in the amount or the date stated on the website price, LM informs the customers as soon as
possible. In this case, the contract only comes into existence when the customer confirms the order again by email.
Orders and agreements by phone only become valid, if they are later confirmed in writing or by e-mail.
The customer must pay the ordered product in advance. If paying by credit card, the value on the date of receipt of
order will be charged. If the customer is choosing to pay by bank transfer LM will notify the customer with an e-mail
confirmation about the bank account and order number. Payment is due within 5 working days. If the payment is
not received within that period, the contract is void.
LM delivers usually within 5 to 7 days, at the latest within 14 days of receipt of payment. When ordering by bank
transfer the delivery period starts as soon as the payment is received. The delivery is sent via the Swiss Post.
Within 14 days of delivery the customer can withdraw without explanation from the contract. The deadline is met, if
the customer notifies LM of the withdrawal in writing or by e-mail and returns the goods to LM(date of posting)
Goods must be returned at the expense of the customer to:
Lötschental Marketing AG
CH-3918 Wiler (VS)
The withdrawal right can only be exercised if the goods are unused, undamaged and complete and will be returned
unopened in its original packaging. Upon receiving the returned goods in the condition described, LM refunds the
value of goods. Shipping costs already incurred cannot be refunded.
LM makes every effort to deliver all goods in perfect quality. If deficiencies still exist in the delivered goods, the
customer has the right within 14 days after delivery to request a replacement. If no replacement is possible, LM
informs the customer. The customer can return the goods, and LM refunds the cost. In addition, any claim for
reduction, rescission or damages is excluded to the extent permitted by law. Amendments to the manufacturer to
his product or its packaging shall not constitute defects. In addition, the customer forfeits any warranty claims
with incorrect use of the goods.
9. Law and Jurisdiction
All contracts concluded via the LM Webshop are subject to Swiss law. Disputes arising from the application of these
general terms and conditions of Lötschental Marketing AG (LM) are subject exclusively to Swiss law. Place of Jurisdiction
Lötschental Marketing AG
Lötschental, November 2018