Conditions of carriage Lauchernalp mountain railroads

1. access and transportation regulations

1.1 General

Transportation takes place within the framework of a contract between LABB AG and the passenger, which is documented by the ticket.

The conditions of carriage form an integral part of the contract; the passenger undertakes to comply with them. The validity of the conditions of carriage begins when entering and ends when leaving the facility.

Transportation can only take place if the facility is approved for passenger transportation in accordance with the operating regulations; otherwise access to the facility is prohibited.

Passengers must use equipment appropriate to the operating conditions.

Skiers are those who use a gliding device strapped to their feet (skis, monoskis, snowboards, short skis).

1.2 Disabled and infirm persons

If, due to the nature of their disability, persons require additional assistance or wish to use special equipment, they must agree the transportation arrangements with the Technical Director in advance.

The type of installation, the type of disability and the number of such persons permitted simultaneously on the installation and per vehicle must allow safe transportation and rescue.

Under these conditions, it is permissible to transport disabled persons with disabled gliders strapped on like skiers if they are equipped with suitable ski equipment.

1.3 Sliding devices, luggage and animals

Passengers may carry hand luggage (easily portable and non-bulky items) and a gliding device including poles, subject to the available space.

The carriage of other items of luggage and other objects may be permitted if this does not impair the safety of persons or the installation.

Animals may be accepted for transportation if safe operation is not impaired, the owner has the animal safely under control during transportation and any passengers on board do not raise any objections.

1.4 Exclusions

The following are excluded from transportation

Persons who do not comply with the applicable legal provisions and transportation regulations;

Persons who do not comply with the instructions of the company or the operating staff in the interests of safety and order;

Persons whose condition or behavior could endanger safety and order or cause public nuisance.

2 Passenger behavior

2.1 Basic rules

Passengers must behave in such a way that neither their safety nor the safety of other passengers and the system, nor the environment are endangered. They must not disrupt operations under any circumstances. Their behavior must be appropriate to the type of installation.

In particular, they must behave in such a way that they

Strictly follow the instructions, directions and information intended for them; these are generally brought to their attention by means of symbol boards (pictograms);

only enter those railroad areas and rooms of the company that are accessible to them as intended;

only access, board, alight and disembark at the designated points;

do not cause vehicles and towing devices to sway;

do not hold or throw any objects out of the vehicle;

as soon as the journey has ended, leave the area designated for disembarking immediately and in the direction indicated on the symbol boards;

Do not smoke in the stations or on the track;

do not attempt to start the system under any circumstances;

do not misuse any shutdown devices;

do not damage or contaminate the system;

do not create any obstacles to travel.

2.2 Special provisions for

a) Aerial tramway and gondola lift:

passengers must not operate the doors or obstruct their opening and closing;

passengers may only enter the boarding areas and board the gondola lift in the presence of an operating employee;

b) T-bar lifts:

the transportation of an adult with a child on a tow device is permitted if the child is also on skis;

passengers must hold the ski poles in one hand with free loops in good time before boarding (exception: transportation of disabled persons);

passengers must not deliberately leave the track during the ride, must not slalom and must not let go of the towing device;

it is forbidden to grab a towing device on the track;

in the event of a fall, passengers must let go of the towing device and leave the towing lane as quickly as possible;

when exiting, passengers must release the towing device at the indicated point without throwing it and leave immediately in the direction indicated;

it is forbidden to use the towing lane as a runway;

it is forbidden to cross the towing track except at the designated point.

c) Chairlifts:

When transporting children with a height of less than 1.25 m, the following provisions and the rules for the use of cable cars must be observed:

• Children may only be transported on a chair when accompanied by their responsible person or an accompanying person. They must sit directly next to the children; there must be no empty seats;
• Each child counts as one person. However, a single infant may be transported on the lap of a responsible person if the safety catch can still be closed properly. In this case, the responsible person may not look after any other children;
• The parents or persons to whom the parents have delegated supervision (friends, ski instructors) are responsible for the children;
• The person responsible has the task of assessing whether a child is capable of using a chairlift and behaving accordingly. He or she must explain to the child the rules for using a chairlift and the necessary behavior - even when the lift is at a standstill;
• In the case of an accompanied group, the person responsible for the group must ensure that the children are distributed to the individual chairs and seating areas in compliance with the operator's organizational measures. He must also ensure in good time before boarding that the passengers selected as escorts are in agreement.

Further provisions for chairlifts:

• Pedestrians must use the designated entrances.
• Passengers may only enter the boarding area in the presence of an attendant. Passengers who require assistance when boarding or alighting must expressly inform the station attendant;
• Before boarding, passengers must remove their hands from the loops of the poles;
• passengers must observe the following time and the number of seats in the vehicle;
• if the passenger has not been able to board properly, he/she should not try to hold on, but let go immediately;
• the closing bar must be opened or closed in accordance with the instructions; consideration must be given to passengers on board;
• it is forbidden to jump off the chair even if the system is stationary for a longer period of time;
• If passengers are transported with their skis strapped on, they must be held parallel in the direction of travel with the tips raised and placed on the footrests during the journey;
• care must be taken to ensure that passengers do not get caught on the seats when alighting (pay attention when fastening rucksacks);
• carrying rucksacks on the back is not permitted;
• If passengers do not alight on arrival, they must remain seated in their seats and await instructions from the operating staff.

3 Accidents and special operational incidents

In the event of a prolonged standstill on the route, passengers must remain calm and wait for instructions from the operating staff. They may only leave the vehicle when requested to do so by the operating staff.

In the event of accidents or special incidents, a report must be made immediately.

Complaints can be submitted to the cable car company verbally or in writing.

Wiler, 15.10.2024 Lauchernalp Bergbahnen AG